Quality Policy

CLÍNICA DENTAL ANTONIO MARTÍNEZ, founded in 2009, bases its approach to dentistry on the development and use of the most modern technologies, in the hands of a team that is distinguished not only for its training, but also for its human quality.

CLÍNICA DENTAL ANTONIO MARTÍNEZ has decided to implement a quality management system, in order to offer its services to meet and improve the expectations of our patients.

The quality system aims to offer a total guarantee of our services and ensure patient satisfaction, meeting the established requirements, respecting the agreed deadlines and prices, and providing personalized attention.

With the implementation of this quality system, the Administrator commits to:

  • To remain at the forefront of instrumentation and technological advances.
  • To meet the needs of patients, consolidating their trust in the Clinic and complying with legal, regulatory and other requirements applicable to our services.
  • Efficiently manage and control processes.
  • Act with honesty in the recommendations and procedures performed to our patients.
  • To satisfy the needs and expectations of patients, gaining their trust and loyalty through our actions, ensuring the quality of the services provided.
  • Encourage teamwork and motivation for continuous improvement.
  • Promote the constant training of our human capital.

The Administrator of CLÍNICA DENTAL ANTONIO MARTÍNEZ is committed to provide the necessary technical and human resources so that the quality policy is applied and disseminated in all areas of the clinic, ensuring its understanding and review to achieve the established objectives. It also undertakes to adequately manage the risks and opportunities of our processes.

Likewise, the Administrator of CLÍNICA DENTAL ANTONIO MARTÍNEZ makes our policy available to interested parties and carries out periodic reviews and audits of our management system, in order to verify and evaluate compliance with the established objectives, goals and programs. With these principles, the clinic aims to achieve maximum customer satisfaction.

Vélez-Málaga, October 2024
The Administrator

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